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  1. Cube
  2. Product Support
  3. Troubleshoot

Troubleshoot

Find answers to frequently asked questions and resolve common issues.

  • Resolve tie out or data discrepancy issues

  • Why were dimensions excluded from my Spreadsheet Publish?

  • Reinstall or update the Spreadsheet App

  • Supported Browsers and Excel Versions

  • Trouble loading the Spreadsheet App

  • Error message while selecting a range

  • Error message while publishing

  • Error message while setting attributes

  • Why are some fetched values in a blue font?

  • Missing dashboard values or visualizations

  • Large Range and Background Publishes

  • I can't log in with SSO

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