Troubleshoot
Find answers to frequently asked questions and resolve common issues.
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Resolve tie out or data discrepancy issues
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Why were dimensions excluded from my Spreadsheet Publish?
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Reinstall or update the Spreadsheet App
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Supported Browsers and Excel Versions
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Trouble loading the Spreadsheet App
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Error message while selecting a range
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Error message while publishing
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Error message while setting attributes
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Why are some fetched values in a blue font?
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Missing dashboard values or visualizations
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Large Range and Background Publishes
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I can't log in with SSO